{"id":989,"date":"2024-06-14T09:26:42","date_gmt":"2024-06-14T09:26:42","guid":{"rendered":"https:\/\/caesarcrm.se\/caesar-new\/service-tools\/"},"modified":"2024-09-20T10:11:40","modified_gmt":"2024-09-20T10:11:40","slug":"service-tools","status":"publish","type":"page","link":"https:\/\/www.caesarcrm.se\/en\/service-tools\/","title":{"rendered":"Service tools"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ac846-dcae44fc1545ef37b5a3813e416c1de5\">\n.avia-section.av-1ac846-dcae44fc1545ef37b5a3813e416c1de5{\nbackground-color:#063d37;\nbackground:linear-gradient( to right, #063d37, #0a5e58 );\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-1ac846-dcae44fc1545ef37b5a3813e416c1de5 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  pt92 pb92 pt45 pb45 pt50 pb50 mob-mt75 avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-989'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-1418ti-9b132a2d11eede95535ce8864858211a sc-av_one_half av-equal-height-column-flextable'><div  class='flex_column av-1418ti-9b132a2d11eede95535ce8864858211a av_one_half  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-wg7ce-6dd4cc73a884f8431bbb135d28124078\">\n#top .av_textblock_section.av-wg7ce-6dd4cc73a884f8431bbb135d28124078 .avia_textblock{\ncolor:#ffffff;\ntext-align:left;\n}\n<\/style>\n<section  class='av_textblock_section av-wg7ce-6dd4cc73a884f8431bbb135d28124078 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h1>Make your customers smile<\/h1>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-se086-dcacf035c45e47d3301fb723b747bc83\">\n#top .av_textblock_section.av-se086-dcacf035c45e47d3301fb723b747bc83 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-se086-dcacf035c45e47d3301fb723b747bc83 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock mt35 av_inherit_color'  itemprop=\"text\" ><p>Show them that they matter, and that you care. Strong functionality in SuperOffice Service helps you to keep track of all inquiries, and solve your customers\u2019 problems no matter if they come by email, phone, chat, web forms or social media.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-kweza-eb784a26f03b9506d6b765873a8e2406-wrap avia-button-left  avia-builder-el-4  el_after_av_textblock  avia-builder-el-last  mt35'><a href='https:\/\/www.caesarcrm.se\/en\/contact-us\/'  class='avia-button av-kweza-eb784a26f03b9506d6b765873a8e2406 av-link-btn avia-icon_select-no avia-size-small avia-position-left avia-color-white'   aria-label=\"Contact us\"><span class='avia_iconbox_title' >Contact us<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-ha55y-f08e3e61e10dd9877e7b6ad6b41de756 av_one_half  avia-builder-el-5  el_after_av_one_half  avia-builder-el-last  col-two-mob flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6p9qu-94c84b2654a03db1dbe2ae1ee3c7f7b7\">\n.avia-image-container.av-6p9qu-94c84b2654a03db1dbe2ae1ee3c7f7b7 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-6p9qu-94c84b2654a03db1dbe2ae1ee3c7f7b7 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-6p9qu-94c84b2654a03db1dbe2ae1ee3c7f7b7 av-styling- avia-align-center  avia-builder-el-6  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1468 avia-img-lazy-loading-not-1468 avia_image ' src=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Service_Tools_Hero.png\" alt='' title='Service_Tools_Hero'  height=\"600\" width=\"600\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Service_Tools_Hero.png 600w, https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Service_Tools_Hero-300x300.png 300w, https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Service_Tools_Hero-80x80.png 80w, https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Service_Tools_Hero-36x36.png 36w, https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Service_Tools_Hero-180x180.png 180w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-81uz2-094c75715416b6ede410ed6d12c91410\">\n.avia-section.av-81uz2-094c75715416b6ede410ed6d12c91410{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-81uz2-094c75715416b6ede410ed6d12c91410 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-7  el_after_av_section  el_before_av_section  pt92 pt45 pt50 avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-989'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-246rra-1a41506c141419a46dafc4b443faac0f sc-av_one_third av-equal-height-column-flextable'><div  class='flex_column av-246rra-1a41506c141419a46dafc4b443faac0f av_one_third  avia-builder-el-8  el_before_av_one_third  avia-builder-el-first  multi-col-mob first flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1vmzie-62b628c1331e6a5894610e60533e4876\">\n.avia-image-container.av-1vmzie-62b628c1331e6a5894610e60533e4876 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1vmzie-62b628c1331e6a5894610e60533e4876 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1vmzie-62b628c1331e6a5894610e60533e4876 av-styling- avia-align-left  avia-builder-el-9  el_before_av_textblock  avia-builder-el-first  multi-col-icon-width'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1420 avia-img-lazy-loading-not-1420 avia_image ' src=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Speedy-Communication.svg\" alt='' title='Speedy Communication'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-1pyq46-23aa98ad9b24fd70347e90f8d26cc9a9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-fs av_inherit_color'  itemprop=\"text\" ><h6>Speedy Communication<\/h6>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1mfd8m-bbb4f70ad87a907ab22832603a202857\">\n#top .av_textblock_section.av-1mfd8m-bbb4f70ad87a907ab22832603a202857 .avia_textblock{\ncolor:#2b2a2a;\n}\n<\/style>\n<section  class='av_textblock_section av-1mfd8m-bbb4f70ad87a907ab22832603a202857 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-two-fs av_inherit_color'  itemprop=\"text\" ><p>Service streamlines the way your company handles all customer inquiries.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-1fl8we-e53a8a7806339417311d57b1558870e5 av_one_third  avia-builder-el-12  el_after_av_one_third  el_before_av_one_third  multi-col-mob flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1bmlva-faac211ee72608037a4adbaafd2bae30\">\n.avia-image-container.av-1bmlva-faac211ee72608037a4adbaafd2bae30 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1bmlva-faac211ee72608037a4adbaafd2bae30 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1bmlva-faac211ee72608037a4adbaafd2bae30 av-styling- avia-align-left  avia-builder-el-13  el_before_av_textblock  avia-builder-el-first  multi-col-icon-width'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1418 avia-img-lazy-loading-not-1418 avia_image ' src=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Efficiency.svg\" alt='' title='Efficiency'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-12b692-c4fcee035d4d73696893ce784867150b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-fs av_inherit_color'  itemprop=\"text\" ><h6>Increase your Efficiency<\/h6>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uefha-db82dbc6f16bb8e464092291b8c20d99\">\n#top .av_textblock_section.av-uefha-db82dbc6f16bb8e464092291b8c20d99 .avia_textblock{\ncolor:#2b2a2a;\n}\n<\/style>\n<section  class='av_textblock_section av-uefha-db82dbc6f16bb8e464092291b8c20d99 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-two-fs av_inherit_color'  itemprop=\"text\" ><p>Increase efficiency using one common process and tool for your customer service with built in escalation and assignment routines in combination with strong tools for follow-up.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-ry0ly-bbf0b8b55f81aa69315ec9a615f6027e av_one_third  avia-builder-el-16  el_after_av_one_third  avia-builder-el-last  multi-col-mob flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jtypy-7fabe9578fa332460412fd2a37955a26\">\n.avia-image-container.av-jtypy-7fabe9578fa332460412fd2a37955a26 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-jtypy-7fabe9578fa332460412fd2a37955a26 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-jtypy-7fabe9578fa332460412fd2a37955a26 av-styling- avia-align-left  avia-builder-el-17  el_before_av_textblock  avia-builder-el-first  multi-col-icon-width'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1422 avia-img-lazy-loading-not-1422 avia_image ' src=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Streamline-your-Inquiries.svg\" alt='' title='Streamline your Inquiries'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-gbee6-662a9d4dbade3cd0093be56801daf92c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-fs av_inherit_color'  itemprop=\"text\" ><h6>Streamline your Inquiries<\/h6>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uzj2-0549d96868e61b78b41a302b843c6265\">\n#top .av_textblock_section.av-uzj2-0549d96868e61b78b41a302b843c6265 .avia_textblock{\ncolor:#2b2a2a;\n}\n<\/style>\n<section  class='av_textblock_section av-uzj2-0549d96868e61b78b41a302b843c6265 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-two-fs av_inherit_color'  itemprop=\"text\" ><p>Automatically assign inbound requests to the right personnel.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f50ka-7131ad35823bf47c474743e03218111c\">\n.avia-section.av-f50ka-7131ad35823bf47c474743e03218111c{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-f50ka-7131ad35823bf47c474743e03218111c main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-20  el_after_av_section  el_before_av_layout_row  pt92 pb92 mob-pt20 mob-pb20 avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-989'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_three_fourth-048119fdb636ea3d70edc0b975509c6c av_three_fourth  avia-builder-el-21  el_before_av_one_third  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lw0gir8x-82f121029322f8b569f781a0e812f5eb\">\n#top .av_textblock_section.av-lw0gir8x-82f121029322f8b569f781a0e812f5eb .avia_textblock{\ncolor:#0a5e58;\ntext-align:left;\n}\n<\/style>\n<section  class='av_textblock_section av-lw0gir8x-82f121029322f8b569f781a0e812f5eb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2>Speedy Communication Wins the Day<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lw0gjnqv-12c620baa24edb2266c7df3f3667b343\">\n#top .av_textblock_section.av-lw0gjnqv-12c620baa24edb2266c7df3f3667b343 .avia_textblock{\ncolor:#2b2a2a;\ntext-align:left;\n}\n<\/style>\n<section  class='av_textblock_section av-lw0gjnqv-12c620baa24edb2266c7df3f3667b343 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock mt35 av_inherit_color'  itemprop=\"text\" ><p>Service streamlines the way your company handles all customer inquiries. Each inquiry is automatically assigned a unique reference number and all related communication is tracked with it. A quick search on tracking number, customer, ticket owner, status, period, or category, will get you the information you are looking for.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-ejwdm-e4a1bcafe5d42b44ebd528476c595bd3 sc-av_one_third av-equal-height-column-flextable'><div  class='flex_column av-ejwdm-e4a1bcafe5d42b44ebd528476c595bd3 av_one_third  avia-builder-el-24  el_after_av_three_fourth  el_before_av_one_third  multi-col-mob first flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dukne-a5c6a371b95f770ae8f3fb26b95b3dcd\">\n.avia-image-container.av-dukne-a5c6a371b95f770ae8f3fb26b95b3dcd img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-dukne-a5c6a371b95f770ae8f3fb26b95b3dcd .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-dukne-a5c6a371b95f770ae8f3fb26b95b3dcd av-styling- avia-align-left  avia-builder-el-25  el_before_av_textblock  avia-builder-el-first  multi-col-icon-width'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1392 avia-img-lazy-loading-not-1392 avia_image ' src=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Any-Platform-Anywhere_.svg\" alt='' title='Any Platform, Anywhere_'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-d7scu-0bf76e888a4c94e4ddad77024d9ed8b2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-fs av_inherit_color'  itemprop=\"text\" ><h6>Automatic Routing and Escalation<\/h6>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-clf6q-2a921ecb5fd98bd31d5a8f6e5fc516fb\">\n#top .av_textblock_section.av-clf6q-2a921ecb5fd98bd31d5a8f6e5fc516fb .avia_textblock{\ncolor:#2b2a2a;\n}\n<\/style>\n<section  class='av_textblock_section av-clf6q-2a921ecb5fd98bd31d5a8f6e5fc516fb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-two-fs av_inherit_color'  itemprop=\"text\" ><p>Automatically assign inbound requests to the right category and key personnel by setting up multiple mail accounts or keyword filters. If a request has been unanswered for a set amount of time, the system will automatically escalate it.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-cgu7u-60d4ad7cd8d22ee075784b498cfc982d av_one_third  avia-builder-el-28  el_after_av_one_third  el_before_av_one_third  multi-col-mob flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bgugm-a1c6db170bb002e09f19297ebbbdb8e0\">\n.avia-image-container.av-bgugm-a1c6db170bb002e09f19297ebbbdb8e0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-bgugm-a1c6db170bb002e09f19297ebbbdb8e0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-bgugm-a1c6db170bb002e09f19297ebbbdb8e0 av-styling- avia-align-left  avia-builder-el-29  el_before_av_textblock  avia-builder-el-first  multi-col-icon-width'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1377 avia-img-lazy-loading-not-1377 avia_image ' src=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/how_.svg\" alt='' title='how_'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-baos2-ebb16fc9921a14831296138a4cb8b607 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-fs av_inherit_color'  itemprop=\"text\" ><h6>Customer Center and FAQ<\/h6>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-115xa-b95ae4e0ed39e71d5d448d5539281c9b\">\n#top .av_textblock_section.av-115xa-b95ae4e0ed39e71d5d448d5539281c9b .avia_textblock{\ncolor:#2b2a2a;\n}\n<\/style>\n<section  class='av_textblock_section av-115xa-b95ae4e0ed39e71d5d448d5539281c9b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-two-fs av_inherit_color'  itemprop=\"text\" ><p>With the Customer Centre, your customers can log-in, view their request history, ask questions and search the knowledge base 24\/7. The Customer Centre is a standalone portal that can be integrated into your existing website.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-9v2lm-d4e304d86e9338145dc523b51d01ac3a av_one_third  avia-builder-el-32  el_after_av_one_third  el_before_av_one_third  multi-col-mob flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9cp0y-ad7e79b82065f2756a1e85c796008518\">\n.avia-image-container.av-9cp0y-ad7e79b82065f2756a1e85c796008518 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-9cp0y-ad7e79b82065f2756a1e85c796008518 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-9cp0y-ad7e79b82065f2756a1e85c796008518 av-styling- avia-align-left  avia-builder-el-33  el_before_av_textblock  avia-builder-el-first  multi-col-icon-width'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1402 avia-img-lazy-loading-not-1402 avia_image ' src=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Easy-Onboarding-of-New-Employees.svg\" alt='' title='Easy Onboarding of New Employees'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-3282-23beb20c368cee4208fb2dcb4e2a1c4d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-fs av_inherit_color'  itemprop=\"text\" ><h6>Chat<\/h6>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-t7fe-81284760fac6ff5d0a4bf2b80ee3fff2\">\n#top .av_textblock_section.av-t7fe-81284760fac6ff5d0a4bf2b80ee3fff2 .avia_textblock{\ncolor:#2b2a2a;\n}\n<\/style>\n<section  class='av_textblock_section av-t7fe-81284760fac6ff5d0a4bf2b80ee3fff2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-two-fs av_inherit_color'  itemprop=\"text\" ><p>Fast response times lead to higher customer success and satisfaction rates. With SuperOffice Chat, you can engage with several customers at once and answer questions immediately to keep your customers happy. This means less tickets for you, and no more waiting times for them. It\u2019s a win-win!<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-22o73c-d92cd6154e4b512a3f247d85490b48c1 sc-av_one_third av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-22o73c-d92cd6154e4b512a3f247d85490b48c1\">\n#top .flex_column_table.av-equal-height-column-flextable.av-22o73c-d92cd6154e4b512a3f247d85490b48c1{\nmargin-top:92px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-22o73c-d92cd6154e4b512a3f247d85490b48c1 av_one_third  avia-builder-el-36  el_after_av_one_third  el_before_av_one_third  multi-col-mob mob-mt0 first flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ywbw0-0ee6bd9fecf1e1ace275f41bee080ea7\">\n.avia-image-container.av-1ywbw0-0ee6bd9fecf1e1ace275f41bee080ea7 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1ywbw0-0ee6bd9fecf1e1ace275f41bee080ea7 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1ywbw0-0ee6bd9fecf1e1ace275f41bee080ea7 av-styling- avia-align-left  avia-builder-el-37  el_before_av_textblock  avia-builder-el-first  multi-col-icon-width'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1390 avia-img-lazy-loading-not-1390 avia_image ' src=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Strong-Reporting-Tools.svg\" alt='' title='Strong Reporting Tools'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-1pang0-efae337b1e7f3dfe049d6ebfa372d603 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-fs av_inherit_color'  itemprop=\"text\" ><h6>Dashboards and Reporting<\/h6>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1j28qo-35d70c809b445be14c54e4900ddbe60f\">\n#top .av_textblock_section.av-1j28qo-35d70c809b445be14c54e4900ddbe60f .avia_textblock{\ncolor:#2b2a2a;\n}\n<\/style>\n<section  class='av_textblock_section av-1j28qo-35d70c809b445be14c54e4900ddbe60f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-two-fs av_inherit_color'  itemprop=\"text\" ><p>Get insight into how you can improve what you\u2019re delivering to your customers. Our out-of-the-box dashboards will help you understand what they struggle with and what you need to do to make your services even better.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ema94-50754f79c05f9e695beea8f8e0861d98\">\n#top .flex_column_table.av-equal-height-column-flextable.av-1ema94-50754f79c05f9e695beea8f8e0861d98{\nmargin-top:92px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-1ema94-50754f79c05f9e695beea8f8e0861d98 av_one_third  avia-builder-el-40  el_after_av_one_third  el_before_av_one_third  multi-col-mob flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-16ww54-6da1b466cfd306a10554508bc0fa4955\">\n.avia-image-container.av-16ww54-6da1b466cfd306a10554508bc0fa4955 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-16ww54-6da1b466cfd306a10554508bc0fa4955 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-16ww54-6da1b466cfd306a10554508bc0fa4955 av-styling- avia-align-left  avia-builder-el-41  el_before_av_textblock  avia-builder-el-first  multi-col-icon-width'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1400 avia-img-lazy-loading-not-1400 avia_image ' src=\"https:\/\/www.caesarcrm.se\/wp-content\/uploads\/2024\/07\/Prioritize-Leads.svg\" alt='' title='Prioritize Leads'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-10rj08-8bacf20120df7c17728447935ea2a5ed '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-fs av_inherit_color'  itemprop=\"text\" ><h6>Macros<\/h6>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uds68-e8f4a9b646ded0441ca81da9f566a6e9\">\n#top .av_textblock_section.av-uds68-e8f4a9b646ded0441ca81da9f566a6e9 .avia_textblock{\ncolor:#2b2a2a;\n}\n<\/style>\n<section  class='av_textblock_section av-uds68-e8f4a9b646ded0441ca81da9f566a6e9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock content-box-two-fs av_inherit_color'  itemprop=\"text\" ><p>Use macros to automate processes, such as responding to a customer or reassigning a request to a given category with just one single click on a button. Macros lets agents create custom workflows and triggers and events.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-to96w-06436b1e18a9de1d7808504222b8c1c0\">\n#top .flex_column_table.av-equal-height-column-flextable.av-to96w-06436b1e18a9de1d7808504222b8c1c0{\nmargin-top:92px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  class='flex_column av-to96w-06436b1e18a9de1d7808504222b8c1c0 av_one_third  avia-builder-el-44  el_after_av_one_third  avia-builder-el-last  multi-col-mob class-display-none flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-layout-grid-1'  class='av-layout-grid-container av-4z5f6-0c457a495b67e4c89480b36ad2bef2c0 entry-content-wrapper main_color av-flex-cells  avia-builder-el-45  el_after_av_section  avia-builder-el-last  jobs-sec-fs av-cell-min-height av-cell-min-height-75 grid-row-not-first  container_wrap fullsize'   data-av_minimum_height_pc='75'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4iz62-5d86619bd383de9b3c0943cc322f4162\">\n.flex_cell.av-4iz62-5d86619bd383de9b3c0943cc322f4162{\nvertical-align:top;\nbackground-color:#e6eeee;\nbackground:linear-gradient( to right, #e6eeee, #fafafa );\n}\n<\/style>\n<div class='flex_cell av-4iz62-5d86619bd383de9b3c0943cc322f4162 av-gridrow-cell av_one_full no_margin  avia-builder-el-46  avia-builder-el-no-sibling  jobs-tab-sec-fs content-align-top'  ><div class='flex_cell_inner'><p><div  class='flex_column av-3d0y-19ed238330868ae07f2fa878eca19022 av_one_full  avia-builder-el-47  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lw0bhyhz-fd1d439b966d2f0652fd3094f7a6c09b\">\n#top .av_textblock_section.av-lw0bhyhz-fd1d439b966d2f0652fd3094f7a6c09b .avia_textblock{\ncolor:#0a5e58;\ntext-align:center;\n}\n<\/style>\n<section  class='av_textblock_section av-lw0bhyhz-fd1d439b966d2f0652fd3094f7a6c09b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h2>The Fastest Path to the Right Answer<\/h2>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lw0bhpjv-b7e00b485b4347bbdd01aae45b73e2a2\">\n#top .av_textblock_section.av-lw0bhpjv-b7e00b485b4347bbdd01aae45b73e2a2 .avia_textblock{\ncolor:#2b2a2a;\ntext-align:center;\n}\n<\/style>\n<section  class='av_textblock_section av-lw0bhpjv-b7e00b485b4347bbdd01aae45b73e2a2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock mt35 av_inherit_color'  itemprop=\"text\" ><p>Fast response times lead to higher customer success and satisfaction rates. With SuperOffice Chat, you can engage with several customers at once and answer questions immediately to keep your customers happy. This means less tickets for you, and no more waiting times for them. It&#8217;s a win-win!<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-3zzwu-7f8107d474b926de8c54330484f81548 sc-av_one_half av-equal-height-column-flextable'><div  class='flex_column av-3zzwu-7f8107d474b926de8c54330484f81548 av_one_half  avia-builder-el-50  el_after_av_one_full  el_before_av_one_half  jobs-box-fs align-btn-btm-ltd first flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lw0btwr5-c9a66f612c8291e3cfd184602c363782\">\n#top .av_textblock_section.av-lw0btwr5-c9a66f612c8291e3cfd184602c363782 .avia_textblock{\ncolor:#0a5e58;\ntext-align:left;\n}\n<\/style>\n<section  class='av_textblock_section av-lw0btwr5-c9a66f612c8291e3cfd184602c363782 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h5>Sales<\/h5>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1kph2-673f54b8d244d0af4837e7caa41e00e6\">\n#top .av_textblock_section.av-1kph2-673f54b8d244d0af4837e7caa41e00e6 .avia_textblock{\ncolor:#2b2a2a;\ntext-align:left;\n}\n<\/style>\n<section  class='av_textblock_section av-1kph2-673f54b8d244d0af4837e7caa41e00e6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock mt25 av_inherit_color'  itemprop=\"text\" ><p>Keep track of your sales process and use intelligent automation to support your teams.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-zs8e-6503f12cb1e88e3c886a991c128c3c5e-wrap avia-button-left  avia-builder-el-53  el_after_av_textblock  avia-builder-el-last  mt25'><a href='https:\/\/www.caesarcrm.se\/saljverktyg\/'  class='avia-button av-zs8e-6503f12cb1e88e3c886a991c128c3c5e av-link-btn avia-icon_select-no avia-size-small avia-position-left avia-color-grey'   aria-label=\"Learn more\"><span class='avia_iconbox_title' >Learn more<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-lw08z9wo-30f2b65b46ba01203eacd46e06c53074 av_one_half  avia-builder-el-54  el_after_av_one_half  avia-builder-el-last  jobs-box-fs align-btn-btm-ltd flex_column_table_cell av-equal-height-column av-align-top  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lw0btjwy-ad4b58cd63367122bc1b7efc51640a8a\">\n#top .av_textblock_section.av-lw0btjwy-ad4b58cd63367122bc1b7efc51640a8a .avia_textblock{\ncolor:#0a5e58;\ntext-align:left;\n}\n<\/style>\n<section  class='av_textblock_section av-lw0btjwy-ad4b58cd63367122bc1b7efc51640a8a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h5>Marketing<\/h5>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lw0bvtic-85a77679246fb30425cd77772a45e10e\">\n#top .av_textblock_section.av-lw0bvtic-85a77679246fb30425cd77772a45e10e .avia_textblock{\ncolor:#2b2a2a;\ntext-align:left;\n}\n<\/style>\n<section  class='av_textblock_section av-lw0bvtic-85a77679246fb30425cd77772a45e10e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock mt25 av_inherit_color'  itemprop=\"text\" ><p>Use Caesar Marketing to strengthen your communication and lead generation.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-lw0egi7p-3c0cc0993daa176ea49c9b17b5b731ad-wrap avia-button-left  avia-builder-el-57  el_after_av_textblock  avia-builder-el-last  mt25'><a href='https:\/\/www.caesarcrm.se\/marknadsforingsverktyg\/'  class='avia-button av-lw0egi7p-3c0cc0993daa176ea49c9b17b5b731ad av-link-btn avia-icon_select-no avia-size-small avia-position-left avia-color-grey'   aria-label=\"Learn more\"><span class='avia_iconbox_title' >Learn more<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-989","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service Tools \u2013 Make Your Customers Smile | Caesar CRM<\/title>\n<meta name=\"description\" content=\"Explore the benefits of our service tools! 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